Return policy

Once the item has been dispatched and if you are not happy with your item or do not wish to keep your item you may cancel your order within 7 working days from the day of delivery; however, we must be notified in writing by email to of your intention to cancel.

 

After notification we will issue you a returns number that you must quote on the paperwork when returning the goods.

 

Goods must be complete, unused, and in 'AS NEW' condition (e.g. if you have opened the box to examine the product it must have been done so without damaging the box and packaging or damaging the product in any way) and must be re-packaged as received.

 

If the goods returned are not in a re-sellable condition and/or parts missing, we will not accept these back under the above terms and the goods will be returned back to you and the cost of delivery charged to your account.

 

Goods must be received by our Returns Department within 14 days from authorization. We are unable to accept returns of un-wanted and non-faulty items after the 14 days.

 

It is your responsibility to return the unwanted/faulty items at your expense and risk. We request item to be sent with tracking. Returns will not be accepted without prior authorization. The returns authorization is valid for up to 14 days only. Goods sent back to us without prior authorization will be returned back to you and the cost of delivery charged to your account.

All sales are final. Deal Dropper reserves the right to refuse any returns at any time.